If you can’t remember who your super was paid to, contact your former employer or colleagues to find out the name of your fund manager. If you have had multiple jobs, you may also have multiple super accounts.

You should also check with the Australian Tax Office (ATO) to see if they are holding any of your super funds. If you changed addresses and your fund manager could not locate you, or changed jobs and had a small account balance, the funds left behind can be transferred to the ATO.

The Money Smart website provided by the Australian government helps you find your lost Super and consolidate it. We strongly suggest that all clients go through this process, before lodging a transfer.

Click here to go to the Money Smart website.

Please call the Australian Tax Office on +0061 2 6216 1111 between 10am and 7pm New Zealand time. In some instances, you may be required to complete a form and send it to them with certified identification.

You must have permanently immigrated to New Zealand and be able to provide evidence of this. A statutory declaration will need to be completed and authorised by an approved officer under the Statutory Declarations Act.

You must be a member of a KiwiSaver scheme that has agreed to accept trans-tasman payments from Australian Superannuation schemes. If you don’t have a KiwiSaver account, check out the basics on our KiwiSaver page or give us a free call to get started on 0800 89 4688.

Australian funds transferred to your KiwiSaver account will be subject to KiwiSaver rules and regulations; however some Australian Superannuation rules will still apply:

1. You can't access any transferred Australian Super funds (excluding investment earnings on that amount) until you reach age 60 and satisfy the Australian definition of retirement at that age.
2. Transferred funds aren't available for a first home withdrawal, but you can use any investment earnings on the transferred amount for this purpose.
3. Funds can’t be transferred or withdrawn if you move to another county
4. Any Australian super savings transferred to your KiwiSaver scheme will not count towards the calculation of member tax credits.

Australian transferred funds will not be subject to entry and exit taxes. Different tax rates and rules apply in each county and your retirement savings will be subject to the taxation rules in New Zealand once transferred. Before you decide whether or not to transfer we recommend you seek independent tax advice.

You may have income protection or death and total permanent disability insurance attached to your Superannuation account in Australia. Your cover will cease if you transfer, so you should conduct a review of your insurances to ensure you remain protected post-transfer. This service is provided to all of our TTP clients as part of our best practice processes.

Regardless of how much you are transferring back to your New Zealand Kiwisaver, our fee remains a flat rate of $500 + GST per transfer and must be paid in advance. However, if we are unable to complete your transfer for any reason, we will refund you in full.